ALERTS

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Water is coming your way!!!!!!!!!!!!!!!!!!!

Tuesday, February 23, 2021

As of 10:30 a.m. this morning we are able to distribute water to all areas of the system. You should have water at a low pressure. As the towers fill your pressure will increase. This will take a few days to get back to normal operating pressure. We are pressurizing the system slowly to help prevent leaks to our lines and our customer’s lines. 

Our men are out driving the system looking for leaks and will continue to do so.  We ask that anyone who sees a leak to please contact us so that we may get it taken care of.  Leaks will reduce pressure.

Boil Water Notice

Before you call or email please read:

Please only email or leave a message if it’s regarding a leak.

 

Combined Consumers SUD is issuing a Boil water notice due to the following:

 

Due to reduced distribution system pressure due to rolling  interruption in electric service, which has caused the water pressure to drop below 35lbs of pressure, along with Freezing Pipes at the water treatment plant. At this time we are not able to backwash the filters which results in turbidity levels above state standards.  the Texas Commission on Environmental Quality has required the Combined Consumers SUD public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

We are aware of the low pressure and no water issues and are working to restore it back to normal as soon as possible. We have no time frame as to when this will happen. Your patience is appreciated. 

Thank you.

Boil Water Notice

Combined Consumers SUD                                                      PWS ID Number 1160052

P.O. Box 2829

Quinlan, TX 75474

                                                                                                              February 17, 2021

 

Public Notice to Boil Water

Due to reduced distribution system pressure due to rolling  interruption in electric service, which has caused the water pressure to drop below 35lbs of pressure, the Texas Commission on Environmental Quality has required the Combined Consumers SUD public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

 

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

 

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

 

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

 

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

 

If you have questions concerning this matter, you may contact :

Drew Roberts, General Manager at 903-356-3321 Ext 201

 

Dustin Haywood, Treatment Plant Supervisor at 903-356-3321 Ext 206

If a customer wishes to contact the TCEQ, they may call 512-239-4691.